Delivery powered by
Artihas
Tracking your parcels is simple, fast, and reliable with Artihas.
How it Works
1. Enter your Order ID (found in your confirmation email)
2. Enter the billing email used during checkout
3. View real-time order status and updates
Understanding Order Status
Processing
We’re preparing your order
Shipped
Your order is on the way
Completed
Delivered successfully
On Hold
Awaiting confirmation or payment
Cancelled / Refunded
Order has been cancelled or refunded
Need Help With Your Order?
At Artihas, we’re here to support you at every step of your order journey. If you’re facing any difficulty while tracking your order, noticing delays in delivery updates, or need clarification about your shipment status, our support team is ready to assist you. Simply enter your tracking ID to view the latest information, or reach out to us through the contact options available on this page if you need further help.
If your order shows unexpected status changes, hasn’t been updated for a while, or appears delivered but hasn’t reached you, please share your order or tracking details so we can investigate and resolve the issue promptly. For concerns related to damaged packages, missing items, incorrect deliveries, or address issues, providing clear information (and photos if available) will help us assist you faster.
This page can also be used to request delivery-related guidance, estimated arrival timelines, or help with rescheduling or confirming shipments. Our goal is to make order tracking simple, transparent, and stress-free, ensuring you stay informed from dispatch to doorstep with clear communication and timely support.